FAQ: Maya Terminal and PayMaya POS Operations

Key points

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Operational notes

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POS App

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For refunds and reversals, document who is authorized and how receipts are stored for audit purposes.

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Pricing

FREE

What to do if the terminal has no signal or cannot connect

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How to check whether a transaction was approved before retrying

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Payments

FREE

How refunds/voids affect settlement and reconciliation

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FAQ

PREMIUM

Notes: Always confirm the latest terms, fees, and onboarding steps through official merchant channels before signing.

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Maya Terminal

PREMIUM

Below are common questions merchants ask after setup: connectivity, failed transactions, refunds, and settlement timing.

If you are documenting internal procedures, keep screenshots of reports and a checklist for refunds and dispute handling.

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Monthly

Starter plan

^$ 49 _/Month

All features access
Unlimited storage
All device access
Premium support
API access

POS Fees

Yearly

Lifetime

For & agencies

^$ 999 _/License

All features access
Unlimited storage
All device access
Premium support
API access

How to Apply

What merchants check

Get our platform on mobile

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If a transaction fails, verify network connection first, then confirm whether the transaction appears in the history before retrying.

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